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Snapshots

Jim Bergmann ·
a man holding a device
Update: We've posted a follow-up article titled "Data Integrity" that further explains why we disabled snapshots. Read it here... 

Snapshots are being moved to Premier Services

You’re reading this because you’re hearing that measureQuick has turned off screenshots. Some people have not updated their version of the application recently causing the screenshot feature to fail.  Updating the application will permit screenshots until they become a paid feature of measureQuick, starting May 1, 2023.  That we made the changes without first giving you a heads up is our mistake.  It was not intentional. We screwed the proverbial pooch (not Waffles)... we own it and we apologize. Other features like diagnostics with just-in time education, simultaneous multiple measurements, and target zones remain available without charge.

Why We Do What We Do

We are on a mission to fix an industry: that is broken, missing opportunities, wasting energy, and in no position to meet the challenges of electrification. We invest over a million dollars a year back into the measureQuick platform for the mutual benefit of all stakeholders. It is simply a matter of economics and protecting the long-term health of the industry and measureQuick.  We transitioned screenshots into a Premier Service for the following reasons:
  1. Screenshotting is a half-assed way to digitize the check sheets of old. Half-assed because pictures are not easy to scrape, too large, and inconvenient to store. It’s a shortcut to avoid paying. Snapshotting simply undermines everything that we have built this platform for.
  2. Because measureQuick is growing at a tremendous rate, and we have real expenses that come along with that growth. A fraction of our user base currently supports our storage, technical support, training, marketing, operational employees, benefits, human resources, graphic artists, taxes, legal, accountants, trade shows, a lab to design and test diagnostics, and other expenses that come with running a business, like taxes.
Once we discovered the full measure of abuse we realized we had to remove screenshots.  Let’s face it, we need to make money in order to continue to provide the measureQuick experience.    And if you don't already know, you only pay for measureQuick when you yourself make money. Read more about our pricing model here. All of our staff, vendors, and contractors work for real money, just like you and your team.  If you're that upset, there are other options that you can use - but none are designed to be an end-to-end commissioning platform like measureQuick. The question to reflect on: How many services do you offer in your business that are free?

FAQ About This Change

How do I get the ability to screen capture?
Login to The Virtuoso Portal on a computer or tablet and under the Billing tab, load your account.  Once loaded you can begin unlocking projects and using screen captures and advanced diagnostics in the application.
5 QBits is too expensive for me, a single technician. Any suggestions?
Yes! Ask your employer to add a new line item option to invoicing.  On jobs that you specifically  use measureQuick on, you can add the line “Digital assessment for advanced diagnostics” and the fee is $5.  Ask your employer to pass on the expense.  Customers will also enjoy receiving a comprehensive 3rd party report of their system for that $5. 
I currently use Premier Services, how does this affect me?
It does not. Carry on!
I am an instructor, can I use snapshots images for educational purposes? 
Absolutely, we will continue to provide FreeBits to high-school and college students/instructors for measureQuick training. Freebits can be used to unlock projects and provide unlimited access to screenshots.
Can I use measureQuick snapshots in blog posts or for websites?
Yes, by unlocking a project, you are authorized to use screen captures of the measureQuick application for blog posts, or on social media.