Case Studies
Named HVAC companies, measured outcomes. See how contractors use measureQuick to cut callbacks, put new technicians in trucks faster, and hand every customer proof they can read.
The numbers behind the stories
Every study below is a named company reporting its own results. A sample of what measured work did for them:
- 90%
fewer callbacks at Genz-Ryan, across 47 technicians at 100% measureQuick adoption
- 0.5%
callback rate at Air Doctors, down from 3-4% across 20 trucks running 500 to 600 calls a month
- $175,000
in added revenue from five junior techs at Jones Services, who ran 656 diagnostics and closed 53% in one season
- 3-4 months
from zero HVAC experience to running solo calls at Fire & Ice, whose first two hires ran roughly 50 calls with zero callbacks
“We don't need to do 650 new construction houses a year and guess whether or not these things are coming back to us. We need to give ourselves the most probability of success. And the only way we can do that is if something was measured.”
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Air Doctors Cut Callbacks from 3-4% to 0.5% with Mandatory measureQuick Deployment
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Fire & Ice Puts New Techs in Vans in 3-4 Months with Zero Callbacks
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How Acadiana Comfort Solved Their #1 Callback Across 650 New Construction Houses Per Year
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How Five Junior Techs Generated $175K in New Revenue Using measureQuick at Jones Services
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How Genz-Ryan Achieved 100% measureQuick Adoption Across 47 Technicians and Cut Callbacks by 90%
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How Honest Heating & Cooling Went from a 1.8x Multiplier to 3x Plus $1,500 Truck Rolls
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How Jackson Comfort Standardized Service Quality Across 80+ Employees with measureQuick
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How Progressive Heating and Air Equipped 17 Trucks and Made Installation Commissioning Pay for Itself
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How Ray O. Cook Recovers 30% of Lost Performance and Wins 75% of Customers to Commissioning
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How Simpson Salute Grew from $3.8M to $17M and Cut Callbacks in Half with measureQuick
Find the story that matches your goal
These studies group into three outcomes, and we add more as time goes on. Start with the one closest to the problem on your desk.
Cut callbacks and standardize the team
When two technicians run two different diagnostic processes, the same fault gets missed twice. These companies made measureQuick the standard on every call and drove callbacks down.
- Genz-Ryan: 90% fewer callbacks across 47 technicians
- Air Doctors: callbacks from 3-4% to 0.5%
- Simpson Salute: callbacks 4% to under 2% while growing $3.8M to $17M
- Acadiana Comfort: 90% of callbacks traced to airflow and static pressure
See the approach: cut callbacks · for service managers
Put new technicians in trucks faster
With a technician shortage, the lever is making the people you have consistent. Guided workflows let a new hire run a senior process.
- Fire & Ice: zero-experience hires solo in 3-4 months
- Jackson Comfort: onboarding from days to hours across 80+ employees
- Jones Services / Sila: five junior techs added $175,000 in one season
- Acadiana Comfort: installer training advanced roughly tenfold
See the approach: for technicians · for service managers
Commission the install and prove the value
Startup is not commissioning. Measuring against manufacturer specs recovers performance the customer paid for, and an HVAC Vitals™ report turns a technician's opinion into third-party proof.
- Ray O. Cook: about 70% of customers choose to commission; 70 tons of oversizing removed, zero complaints
- Progressive Heating and Air: 100% of installs commissioned across 17 trucks
- Honest Heating & Cooling: raw-goods multiplier from 1.8x to 3x
- Acadiana Comfort: measureQuick reports settle warranty disputes
See the approach: commissioning · prove the work